Short urls has become an important part of providing an unique Social Media Experience. There are literally 100′s of different short url services available.
Some of these short url service provide additional services that is really valuable for helping you measuring your Social Media approach. [...]
Mike Stelzner at and Chris Garrett at chrisg.com has given us a little challenge regarding the biggest online social media event this year.
Guy Kawasaki, Chris Brogan, Darren Rowse, Brian Clark, Mari Smith, Chris Garrett…. (and more) will be sharing their best Social Media Experience tips. For more info [...]
David Risley recently wrote this article; 21 Time Management Tips For Bloggers. Some really great hands on advice that you can adapt working with your blog. In the end David ask for our advice or take on his Time Management Tips.
So I will give you my take on this.
Is you small business delivering a superior Social Media Experience?
In Are Your Strategic? By Mark W Schaefer he share one simple way to create long term competitive advantage:
Listen to your customers more effectively and respond more rapidly than your competitors. [...]
A mind map is a diagram used to represent words, images, ideas, tasks, or other items linked to and arranged around a central key word or idea. Mind maps are used to generate, visualize, structure, and classify ideas, and as an aid in study, organization, problem solving, decision making, and writing. [...]
Customer experience is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. It can also be used to mean an individual experience over one transaction; the distinction is usually clear in context.
Why is Customer experience important for Social Media?
When done right you will convert your prospects into customers, and your customers into you advocates. [...]
