Social Media And Customer Experience is a topic I have covered before, but that need focus around some of the basics of creating a great Social Media Experience.
All of us will at one point experience some form of adversity with a product. This is often the missing link for many businesses. When someone raise a concern about the product several businesses don’t use this as an opportunity to extend the customer experience [...]
Chris Brogan just recently wrote an interesting article => When Google Owns You – A New Chapter.
This article sparked some interesting discussions.
Earlier I have written an article Will Social Media Get Me More Customers? [...]
Part of building up a great Social Media Experience is to sometimes review both existing and new tools, and see if these tools can help our outcome in some way.
Smile.ly (my Smile.ly sharing link) is a newly launched program that is growing fairly rapid [...]
Short urls has become an important part of providing an unique Social Media Experience. There are literally 100′s of different short url services available.
Some of these short url service provide additional services that is really valuable for helping you measuring your Social Media approach. [...]
Mike Stelzner at and Chris Garrett at chrisg.com has given us a little challenge regarding the biggest online social media event this year.
Guy Kawasaki, Chris Brogan, Darren Rowse, Brian Clark, Mari Smith, Chris Garrett…. (and more) will be sharing their best Social Media Experience tips. For more info [...]
David Risley recently wrote this article; 21 Time Management Tips For Bloggers. Some really great hands on advice that you can adapt working with your blog. In the end David ask for our advice or take on his Time Management Tips.
So I will give you my take on this.
